If a user attempts to connect to a Brightspace instance with an unsupported browser, an error message displays, preventing them from logging in. When a browser version is classified as an unsupported browser, a feature appears in the Brightspace Platform release notes, notifying users about this change. Unsupported or blocked browsers are browsers that are explicitly blocked by Brightspace Learning Environment, due to extremely low usage, potential security vulnerabilities, or performance issues.ĭ2L does not provide technical support for unsupported browsers.
MacOS Safari 13 (released September 2019)Ĭhrome OS Chrome 74 (released April 2019) Browsers older than these receive legacy messaging: This prompts the message "Unsupported Browser" when logging in.
If you use a Legacy Browser, you may have difficulty accessing parts of Brightspace if your browser is not up to date. Microsoft Edge 100+ (released April 2021)Ĭhrome OS Chrome 100+ (released March 2022)Īndroid Chrome 100+ (released March 2022) MacOS Safari 15+ (Released September 2021) Using a browser below the latest update's threshold prompts the message "Your browser is looking a little retro".
If you attempt to connect to a Brightspace instance with an unsupported browser, Brightspace Learning Environment's browser version check displays a retro or legacy browser warning message. When there is an announcement that a browser version is becoming retro or legacy, a feature appears in the Brightspace Platform release notes to notify users about the scheduled changes.
In most cases, D2L does not provide technical support or fix software defects experienced in retro and legacy browsers. This means you may encounter unexpected user interface behavior and appearance, or broken and unsupported functionality. You can access Brightspace Learning Environment with retro or legacy browsers (specific older versions of supported browsers) however, D2L does not test Brightspace Learning Environment against these older versions.
Desktop Computersīrightspace Learning Environment is supported on the following desktop platforms with the latest browser versions:īrightspace Learning Environment is supported on the following tablets and mobile devices with the latest browser versions:Īndroid™ OS for Android phones and tablets You can report problems and receive technical support for issues with supported browsers. Using the most up-to-date version of a supported browser ensures that you have the best Brightspace experience possible. Supported browsers are the latest browser versions that are tested against Brightspace Learning Environment.
This appears on both mobile and desktop devices and encourages users to update their browser but does not change the functionality of Brightspace. When new browser versions are released, D2L is committed to performing key application testing to ensure that Brightspace Learning Environment performs as expected.īrightspace notifies users when their browser needs updating. To ensure you are running the latest browser version, D2L recommends that you set your browser to auto-update. Tip: By default, most browsers automatically update to the latest version. For an optimal experience that offers better performance, accessibility, and security, D2L recommends that all users access Brightspace Learning Environment with the latest version of a supported browser.